NDIS referrals shouldn't be ten copy-pasted emails. Connect lets Support Coordinators send a single structured referral, gives matched providers a parallel inbox, and writes the compliance trail as it goes.
Connect is shaped around the actual jobs people do. Coordinators who send. Providers who respond. Participants whose lives wait on the gap between them.
Support Coordinators run dozens of participants and a hundred provider relationships. Connect collapses outreach into one structured send, and keeps the trail clean for audit.
Providers waste hours on referrals that don't fit capacity, region, or service mix. Connect filters by what you can actually deliver · and lets you respond fast when it matches.
Participants don't see Connect · they see the result. Referrals reach the right providers faster, with less manual coordination in the middle.
Coordinator submits one structured referral. No copy-pasting into ten emails. Required fields are validated up-front · provider sees what they need to decide.
Relevant providers receive simultaneously, filtered by region, service mix, and current capacity. Match or pass takes seconds.
Every send, every response, every decision recorded with timestamp and actor. The audit work is done before the audit begins.
Telova Connect is an NDIS referral-matching platform. A support coordinator sends one structured referral, matched providers respond in parallel within minutes, and the compliance trail files itself. It is currently upcoming.
Support coordinators who send referrals and providers who respond to them. Participants do not use Connect themselves; they see the result, which is faster matches with less manual coordination in the middle.
Instead of copy-pasting into ten emails and chasing replies, a coordinator sends once and relevant providers respond in parallel, filtered by region, service mix and current capacity. Match or pass takes seconds.
Connect is upcoming. Tell us your referral workflow through the contact form and we will keep you posted on early access as it rolls out.
We're working with a small group of NDIS coordinators and providers on the first version. If you'd like to be considered, tell us a bit about your operation.