telova.

Telova. Software for the operational teams that actually run things.

Telova is an Australian software company building focused platforms, internal tools, and custom agents, replacing messy manual workflows with systems that are easier to run, track, and scale.

Explore HandoverCustom AgentsTalk to us→
Live platform
Telova Handover
In build
Telova Connect
Built to spec
Custom Agents
telova.com.au/handover
live
telova.
Inbox
Handovers14
Shifts
Participants
Roster sync
Sites
Henley House
Avalon SIL
Glenfern
Today
Open handovers
New
OPENM. Carter
06:00 – 14:00

Increased agitation late afternoon. Family meeting confirmed Thursday.

by S. Patel2 follow-ups
2m ago
REVIEWJ. Lee
14:00 – 22:00

Stable shift. No incidents. Refused dinner. left ham on tray.

by A. Rashid1 follow-up
18m ago
DONER. Khan
22:00 – 06:00

Settled overnight. Completed PRN log.

by N. Tran
1h ago
01 · Platforms & Agents

Three products. One company. Each shaped to a real operational job.

No generic feature lists. Every Telova platform is built around how operations teams actually work, then connected back to the systems they already use.

RosterToday
06:00 – 14:00
S. Patel
14:00 – 22:00
A. Rashid
22:00 – 06:00
N. Tran
Tomorrow 06:00
Unassigned
OpenM. Carter
06:00 – 14:00

Increased agitation late afternoon. Family meeting confirmed Thursday.

Update care plan note
Confirm family meeting time
by S. Patel2m ago
Telova HandoverLive

NDIS handover, beside the roster.

Connects into existing rostering systems like Visual Care so participant context, shift notes, follow-ups, and handover history live where operations already happen.

Visual CareShift handoverFollow-upsAudit trail
Open Handover→
Coordinator
A. Nguyen
SentReferral · 1
Henley HouseMatch
Avalon SILMatch
Glenfern CarePass
Telova ConnectUpcoming

Send once. Match in parallel.

NDIS referrals: coordinators send a single structured referral; matched providers respond in parallel; the compliance trail files itself.

CoordinatorsProvidersCompliance
Preview Connect→
01 · Spec
agent: handover-checker
input:
  - shift_note (free text)
  - participant.id
rules:
  - flag if PRN log missing
  - require sign-off
output:
  → review_queue
02 · Behaviour
Drafts when missing
Cross-references plan
Routes to coordinator
Decides without review
03 · In production
06:14
Drafted handover review
M. Carter
06:42
Flagged missing PRN
J. Lee
Flag
07:08
Cleared shift checklist
R. Khan
Custom AgentsBuilt to spec

Agents shaped around your actual workflow, not generic chatbots.

Requirement-led custom agents that handle workflows, internal knowledge, follow-ups, drafting, routing, and admin. Designed with clear human-in-the-loop boundaries from day one.

Workflow agentsKnowledge agentsAdmin agentsFollow-up agents
Open Custom Agents→
Our projectsTelova Handover · 6 months in production

How a 250-staff NDIS provider replaced paper handovers with custom software.

Real-time VisualCare integration, structured mobile handovers, and a tamper-evident audit trail across 18 group homes in metropolitan Adelaide.

Read the project→
Handover time
~22 min→<10 min
per shift
48h resolution rate
~60%→94%
outstanding items
Audit response
~2 days→45 min
Onboarding
~6 hours→1.5 hours
new support worker
02 · Services

Beyond our own platforms, we build for other businesses too.

Custom websites, custom CRM tools, and SEO. Delivered the same way Telova builds its own platforms: requirements first, accountable, fast.

01 · Service

Custom websites

Marketing sites, product sites, internal portals.

  • Marketing & brand sites
  • Product & SaaS sites
  • Internal & operational portals
Open Custom websites→
02 · Service

Custom CRM

Built around your sales motion, not Salesforce's.

  • Pipeline shaped to your stages
  • Intake & lead capture
  • Custom automations
Open Custom CRM→
03 · Service

SEO for businesses

Technical SEO and content strategy that actually moves rankings.

  • Technical SEO audit
  • On-page optimisation
  • Structured data & rich results
Open SEO for businesses→
See all services→
03 · Approach

A software company, not a single app.

Handover, Connect, and Custom Agents are different platforms with different jobs under the same company. The shared thread is software that fits how organisations already work, then improves the parts that are slow, manual, or hard to audit.

01

Plug into the existing stack

Operations teams already use rostering, intake, and care systems. Telova fits beside them, not in front of them.

02

Calm under pressure

Fast, quiet, secure, and clear enough to use during a real shift, not just a screen-shared demo.

03

Built to a spec

Each platform and agent is shaped to a real operational job, with a clean accountability boundary.

04

Outcomes, not features

We measure ourselves on whether the operation runs better, not on what's in the changelog.

handover.spec.ymlspec
# Real handover spec
platform: handover
connects:
  - visual_care.roster
  - microsoft.graph.calendar
captures:
  - shift_context
  - incident_flag
  - followup_actions
  - prn_log_status
routes_to:
  coordinator: when incident_flag == true
  manager: when followup_overdue
audit:
  retain: 7y
  trail: immutable
How a platform starts at Telova
04 · Contact

Building around Handover, Connect, or a custom agent?

Tell us which platform you care about, or describe the requirement you want an agent to handle. We respond personally.

Based in
Australia · Working with NDIS providers
Response time
Within 24 hours, business days
What happens next
A founder reads it. We reply with questions before quoting anything.